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Thanks for your feedback

If you have recently undergone an independent evaluation with one of SIMAC’s medical assessors, please give us your candid feedback so that we may continue to provide service excellence.

1Transportation provided was on time, professional and appropriate for my physical needs (if applicable).      
2The Interpretor/Chaperone was helpful and professional (if applicable).      
3The assessment facility/office was clean and appropriate for my needs (including accommodations required under Accessibility for Ontarians with Disabilities Act (AODA) if applicable).      
4The assessor clearly explained the reason for the assessment, and his/her role in the process.      
5I signed an informed consent form prior to the beginning of the assessment.      
6The staff at the assessment facility/office was helpful and professional.      
7The assessor conducted the assessment in a professional and respectful manner.      
8The assessor answered my questions in an appropriate manner.      
9Overall, I was satisfied that the assessment process was handled in a professional and respectful manner.      
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Please provide any additional comments you feel will help us to improve our service.


Customer Service

Tel: 905-709-3999
Fax: 905-709-7002
Toll Free: 1-866-697-4622
Complaints policy and procedures

SIMAC Head Office

212-9140 Leslie Street
Richmond Hill, ON
L4B 0A9

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