Customer Satisfaction Survey CUSTOMER SATISFACTION SURVEY If you have made a referral to SIMAC for an independent evaluation with one of SIMAC’s medical assessors, please give us your candid feedback so that we may continue to provide service excellence. Overall professionalism and helpfulness of SIMAC staff.EXCELLENTGOODFAIRPOORReferral management efficiency, including communication and timelines.EXCELLENTGOODFAIRPOOROverall staff knowledge, competency and ability to respond to your requests.EXCELLENTGOODFAIRPOORAssessor Roster - ability to respond to your referral requests and quality of assessors.EXCELLENTGOODFAIRPOORReport Timelines - reports delivered in a timely manner.EXCELLENTGOODFAIRPOORReport Quality - comprehensive, defensible and well-written reports.EXCELLENTGOODFAIRPOOREnter Your Name:Enter Your Email: Please provide any additional comments you feel will help us improve our service.EmailThis field is for validation purposes and should be left unchanged.
