Customer Satisfaction Survey CUSTOMER SATISFACTION SURVEY If you have made a referral to SIMAC for an independent evaluation with one of SIMAC’s medical assessors, please give us your candid feedback so that we may continue to provide service excellence. Overall professionalism and helpfulness of SIMAC staff. EXCELLENT GOOD FAIR POOR Referral management efficiency, including communication and timelines. EXCELLENT GOOD FAIR POOR Overall staff knowledge, competency and ability to respond to your requests. EXCELLENT GOOD FAIR POOR Assessor Roster - ability to respond to your referral requests and quality of assessors. EXCELLENT GOOD FAIR POOR Report Timelines - reports delivered in a timely manner. EXCELLENT GOOD FAIR POOR Report Quality - comprehensive, defensible and well-written reports. EXCELLENT GOOD FAIR POOR Enter Your Name: Enter Your Email: Please provide any additional comments you feel will help us improve our service.NameThis field is for validation purposes and should be left unchanged.
